All new patients are required to fill an assessment form upon arrival.
Physiotherapists are primary health practitioners so private patients do not need a doctor’s referral. However, if you have been to a GP or specialist prior to the appointment, it is advisable to get the reports and documents as it helps us to diagnose and understand the patient history.
Even if your doctor has given you a referral to see another physiotherapist you are entitled to choose your own – simply bring the referral in with you to your first session and we will let the referring doctor know that you have commenced treatment here.
We are registered with all health funds and you can claim on the spot with our HICAPS system, sending the account directly to your health fund and also Medicare, so that you only pay the gap. DVA Gold card holders are not required to pay any gap.
Also, if you are planning on claiming your injury through an insurance company, we can treat you without any payment if your claim is approved. We are registered with SIRA for Work Injuries Cover and Motor Injury Claims and also NDIS .